Administration Officer | Auslan at Home - Deaf Connect

About the Role

Deaf Connect provides a range of high quality accredited and non-accredited courses to almost 1000 students each year. In this role you will be empowering and supporting students to complete their learning. We pride ourselves on working hard to ensure their learning journey is a positive and exciting experience that opens up their world to a range of options that support deaf, deafblind and hard of hearing people to live their best lives.

Deaf Connect is looking for an Administration Officer, Auslan at Home. This role will be responsible for coordinating all aspects of the ‘Auslan at Home’ classes run by Deaf Connect as well as additional co-ordination and administration support as directed by the Community Education, Team Leader from time to time.

Current opportunity:

Your role will include:

  • Respond to telephone and email enquiries about ‘Auslan at Home’ and liaise with families and other areas of Education to ensure smooth delivery of service.
  • Oversee the administration of ‘Auslan at Home’ classes including dealing with initial enquiries, managing internal referrals, working out and providing quotes on individualised courses, doing Service Partnership Agreements or Brokerage Agreements (where required), invoicing and following up account payment, setting up and maintaining participant files and updating the database.
  • Work with other members of the Education team as required to engage tutors (Community Education, Team Lead) and organising relevant curriculum (Auslan and Education Resource Development Officer) and work with the families to ensure smooth delivery of service.
  • Work with Community Education, Team Lead to ensure that tutors are paid in a timely manner, and claims are made from the NDIA for services provided.
  • Maintain accurate administrative records for auditing and reporting purposes
  • Develop and recommend general office procedures and systems to support the activities of the role
  • Assist and support the Education service as directed by the Community Education, Team Leader

About You

To succeed in this role, you’ll have:

Essential

  • Auslan skills
  • Knowledge and awareness of Deaf Community and Culture
  • Demonstrated ability to perform administrative tasks including, management liaison, coordination activities and filing systems
  • Computer skills: Advanced level of Microsoft Office Suite particularly Word, Excel, and PowerPoint, and general database knowledge
  • Ability to adopt a flexible approach to work tasks and preparedness to implement changes as the need and opportunity arise
  • Excellent interpersonal skills with the ability to promote the service in a professional manner
  • Ability to work with minimal supervision
  • Sound organisational and time management skills

Desirable

  • Post-secondary studies in office and administrative studies or equivalent experience
  • Understanding of the National Disability Insurance Scheme (NDIS)
  • Experience in working within a team environment

Before you start, you’ll need:

  • NDIS Worker Screening Check
  • Completed NDIS Worker Orientation Module (we can assist with this)
  • COVID-19 vaccination certificate

Benefits

  • A Focus on Work/Life Wellbeing
  • Ongoing Training and Development
  • Supportive and inclusive team environment where you can be yourself
  • Salary Packaging benefits (reduce your taxable income and increase take-home pay)
  • Make a real difference with Australia’s largest service provider for Deaf Australians!

About Us

Deaf Connect is the new name for Deaf Services and the Deaf Society, Australia’s largest whole of life support service for Deaf, deafblind and hard of hearing Australians.

Every one of us is unique. Whether we are born deaf or hard of hearing; whether we sign, speak, lipread or use a cochlear implant, we are all connected by our culture and community.

We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

How to Apply

If this sounds like you, then please click on the ‘Apply’ button now. Only shortlisted candidates will be contacted. OR to learn more about this opportunity please contact hr@deafconnect.org.au

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Deaf Connect is an equal opportunity employer.