Contact Centre Officer - Deaf Connect

About the Role

Being a pivotal part of the fundraising arm of Australia’s largest service provider for the Deaf and hard of hearing community, every lottery ticket you sell will contribute to the delivery of programs and services to improve the lives of Deaf Australians.

If you love talking on the phone and the thought of encouraging others to make a difference excites you – this is definitely the role for you!

About You

No experience necessary! All you need is:

  • Motivation and drive
  • Ability to navigate around computer software
  • Excellent communication and interpersonal skills
  • To be reliable with a strong work ethic

But do let us know if you have these relevant skills:

  • Experience undertaking sales, promotion or fundraising activities.
  • Experience working in a call centre environment.
  • Experience or understanding of the community or not for profit sector.
  • Auslan skills or willingness to learn.

About Us

Deaf Connect is a newly formed organisation, born through the merger of two of Australia’s largest Deaf support organisations – Deaf Services and the Deaf Society – and the transfer of services in South Australia.

Deaf Connect is the largest whole-of-life service provider for Deaf, Deafblind and hard of hearing Australians, with offices across Queensland and NSW, as well in Adelaide, Melbourne and Darwin.

We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

How to Apply

Please submit your current resume and cover letter online via seek. 

If you have further questions about the role, please do not hesitate to contact our friendly People & Culture team on    

Deaf Connect is an equal opportunity employer. The successful candidate will require a current Australian National Police Check and to provide evidence of covid-19 vaccination prior to commencement.