Family Mentor | Family Services (Sydney) - Deaf Connect

About the Role

As a Family Mentor, you’ll be a role model, demonstrating how to navigate the world as a Deaf person, passing on language and culture to the next generation of Deaf. By empowering hearing parents and welcoming families into the Deaf community, you’ll be nurturing the community leaders of the future. 

Why become a Family Mentor? 

  1. Expert Training: You will receive training designed by Deaf leaders and Teachers of the Deaf. Best of all, you’ll be paid while training! You’ll also have plenty of opportunity for ongoing professional development. 
  2. Supportive Team: Join Deaf Connect’s supportive and dynamic Early Intervention Team, where you’ll collaborate with professionals such as Teachers of the Deaf, Speech Therapists and Occupational Therapists. 
  3. Make a Difference: You will become a part of Australia’s largest service provider for Deaf Australians! 
  4. Network and Connect: You will join an international network of Deaf professionals through Deaf Aotearoa and Deaf Leaders International Association. 

In the role you will: 

  • Support early parent bonding with deaf babies and children, creating a strong foundation for their development. 
  • Model visual communication strategies to enrich understanding and communication. 
  • Ensure access to Auslan (Australian Sign Language) to promote language acquisition. 
  • Foster confidence and a positive identity through the concept of “Deaf Gain”. 
  • Nurture early literacy – preparing children to read. 
  • Support a smooth transition to school, setting them up for success on their educational journey. 
  • Link families to the Deaf Community. 

About You

We would love to hear from you if you meet the following criteria:


  • Deaf or Hard of Hearing 
  • Fluent Auslan user 
  • Well-developed linguistic and cultural experience 
  • Well-developed interpersonal and communication skills 
  • Enthusiasm for working with children & adults in a multi-age group family setting 
  • Current NSW Working With Children Check 
  • NDIS Worker Clearance 
  • Current driver’s license  


  • Understanding of early childhood development and first language acquisition 

About Us

Deaf Connect is the largest whole-of-life service provider for Deaf, Deafblind and hard of hearing Australians, with offices across Queensland and NSW, as well in Adelaide, Darwin, Melbourne and Perth.  

We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language. 

We offer an attractive benefits program including:  

  • Salary packaging, enabling you to make huge savings on tax and maximise your pay  
  • Flexibility regarding working arrangements 
  • Discount membership to gyms and facilities throughout Australia  
  • Free annual flu vaccinations  
  • Free comprehensive online learning portal  
  • Financial support to learn Auslan and gain nationally recognised qualifications through our own Registered Training Organisation  
  • Free financial wellness support through our default super fund  

Join our innovative, collaborative and supportive team and know that your contribution is making a difference to the lives of Deaf and hard of hearing Australians.     

How to Apply

Recruitment is happening now, and our training program begins in September. If you are ready for this exciting opportunity to be a pioneer Family Mentor, please submit your application today! 

Applications close 11 September 2023 at 9am

To apply please email with the following:

  • Either a Cover Letter or Auslan recording outlining how your skills and experience meet the position requirements as outlined in the position description (no more than 1.5 pages or 5 min Auslan recording) 
  • An up-to-date resume including your name, contact details, employment history and qualifications.       

Position Description

If you have further questions about the role, you can contact Genevieve Roberts on