General Manager - Education - Deaf Connect

About the Role

Deaf Connect is the largest whole-of-life service provider for Deaf, Deafblind and hard of hearing Australians. Being the market leader, we have a long history in providing Australian Sign Language Courses. (Auslan).

Our team of experienced teachers deliver a range of courses from community classes, to accredited training, courses for Deaf and hard of hearing people, Deaf Awareness Training and Family classes for people who want to learn Auslan for their Deaf or hard of hearing children.

We are currently seeking a General Manager Education to oversee this function, focussing on enhancing the operational position of the Accredited training and to grow the non- accredited study programs. Ensuring service quality and maintaining compliance at the highest level for the benefit of our Clients/ Customers/ Students/ Participants and Community.

Reporting to the Chief Operating Officer, the role is responsible for:

  • Overseeing, directing, and developing educational programs, courses and workshops in line with the organisations strategic plan
  • Targeting both the Deaf and hard of hearing community and the education of the wider community’s awareness of deafness and communication strategies

This role has a strong focus on growth and development of new educational services.

About You

We are seeking an innovative people leader who is passionate about growing our educational services whilst leading a team and developing a performance culture among a group of diverse and talented individuals.  

In your application, let us know that you have these key skills/background:  

  • Demonstrated highly developed team leadership and management skills, including the ability to manage change and generate a culture of continuous improvement 
  • Business acumen and strategic management expertise applied in an education setting 
  • Formal qualifications in education/training or a related discipline 
  • Interest in the Deaf community, language and culture
  • Demonstrated high level interpersonal and communication skills, including proven ability in the effective negotiation, liaison, consultation and engagement of key stakeholders and partnerships  

You should also let us know if you have these other great skills: 

  • Experience or knowledge in the delivery of educational material
  • Demonstrated experience in growth outcomes in an equivalent business
  • Auslan skills or willingness to learn 

About Us

Deaf Connect is a newly formed organisation, born through the merger of two of Australia’s largest Deaf support organisations – Deaf Services and the Deaf Society – and the transfer of services in South Australia.

Deaf Connect is the largest whole-of-life service provider for Deaf, Deafblind and hard-of-hearing Australians, with offices across Queensland and NSW, as well in Adelaide, Melbourne and Darwin.

We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.


In addition to providing an attractive remuneration package, we offer the following benefits program including: 

  • Salary packaging, enabling you to make huge savings on tax and maximise your pay 
  • Flexible working arrangements, including working from home options 
  • Financial support to learn Auslan and gain nationally recognised qualifications through our own Registered Training Organisation  
  • Discount membership to gyms and facilities throughout Australia 
  • Free annual flu vaccinations 
  • Free comprehensive online learning portal 
  • Free financial wellness support through our default super fund 

Join our innovative, collaborative and supportive team and know that your contribution is making a difference to the lives of Deaf and hard of hearing Australians.    

How to Apply

Please submit your application by emailing

To apply you must submit the following:

  • Either a Cover Letter or Auslan recording outlining how your skills and experience meet the position requirements as outlined in the position description (no more than 1.5 pages or 5 min Auslan recording)
  • An up-to-date resume including your name, contact details, employment history and qualifications.

If you have further questions about the role you can contact Human Resources on

Application closing date: 7th December 2022

Position Description

Deaf Connect is an equal opportunity employer. The successful candidate will require a NDIS WC, Working with Children check and to provide evidence of Covid-19 vaccination prior to commencement.