Digital Marketing Officer (Growth & Engagement) - Deaf Connect

• NFP Salary Packaging Benefits (increase take home pay)
• Work life balance (ability to work from home and office)
• Drive growth for a values-based organisation

About the Role

Deaf Connect is looking for a Growth and Engagement (Marketing) Officer who will be responsible for the development, implementation and optimisation of our multichannel digital campaigns aimed at driving growth for the organisation’s programs and services.

This role works collaboratively with the sales and marketing teams and wider business, coordinating the implementation of agreed digital and direct communication, acquisition and retention strategies, to support the achievement of agreed business objectives and community outcomes.

This is an exciting opportunity for an experienced digital marketer who is keen to drive growth for a values-based organisation across a wide-range of services offerings.

About You

In your application, let us know that you have these key skills or experience: 

  • Experience in relevant paid platforms: Google Ad Suite (Ads & Analytics) for paid search and primarily Facebook Business Manager for paid social.
  • Experience in using social media scheduling software
  • Experience in Conversion Tracking and Analytics – setting up and troubleshooting conversion paths & pixels.
  • Experience with marketing EDM & SMS platforms.
  • Highly organised and capable of managing multiple campaigns at any one time, including planning, tracking and reporting on their performance.
  • Understanding of data, metrics and analysis with the ability to provide insights, learnings and recommendations for improvement.
  • Sound communication skills and an ability to collate and present information and recommendations to the wider team.

You should also let us know if you have these other great skills: 

  • WordPress experience will be needed for managing marketing elements of the corporate website (Events, content optimisation, etc)
  • Experience across other social media paid business ad managers – LI, Twitter, TikTok, Snapchat, etc.
  • Relevant business qualification in marketing or a related discipline
  • Experience using email marketing platform Klaviyo and Microsoft Power BI highly regarded
  • Internal project management software experience
  • Auslan skills, or a willingness to learn

Please note that this is not an entry level role.

About Us

Deaf Connect is the new name for Deaf Services and the Deaf Society, Australia’s largest whole of life support service for Deaf, deafblind and hard of hearing Australians. The organisation is supported by funds raised through the organisation’s fundraising division, the Deaf Lottery, a charity art union lottery offering an $800,000 first prize seven times a year.

Every one of us is unique. Whether we are born deaf or hard of hearing; whether we sign, speak, lipread or use a cochlear implant, we are all connected by our culture and community.

We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

We offer an attractive benefits program including:

  • Salary packaging, enabling you to make huge savings on tax and maximise your pay
  • Flexible working arrangements, including working from home options
  • Discount membership to gyms and facilities throughout Australia
  • Free annual flu vaccinations
  • Free comprehensive online learning portal
  • Financial support to learn Auslan and gain nationally recognised qualifications through our own Registered Training Organisation
  • Free financial wellness support through our default super fund

Join our innovative, collaborative and supportive team and know that your contribution is making a difference to the lives of Deaf Australians.


How to Apply

To apply you must submit the following:

  • Cover Letter outlining how your skills and experience meet the position requirements
  • An up-to-date resume including your name, contact details, employment history and qualifications

If you have further questions about the role you can contact our friendly People and Culture team at

Position Description

The successful applicant will be required to provide evidence of Covid-19 vaccination status or medical exemption and application for NDIS Workers clearance prior to commencement