Quality Officer - Deaf Connect

• Work/Life Balance (Mix of work from home/office)
• Permanent Part time position (22.5 hours per week)
• Supportive team environment with leading NFP organisation
• Work from home and our offices in Moorooka, Alderley and Parramatta.

Are you looking for a role with purpose in a growing community organisation that focuses on making a difference? Are you seeking a career in quality and compliance working within a supportive and collaborative team? If so, this may be the perfect role for you!

About the Role

Deaf Connect is currently seeking an experienced Quality Officer to support the Quality Manager in in a range of continuous improvement, administration and coordination activities.

Our supportive People and Culture team are a diverse group that enjoy the role we play in making Deaf Connect a great place to work. You will support the team in a range of improvement activities such as conducting internal audits, logging complaints and feedback, maintaining policies and procedures and supporting with external audit arrangements.

About You

In your application, let us know that you have these key skills: 

  • Experience in undertaking or coordinating audits  
  • Knowledge and experience with accreditation standards (ISO 9001 Quality Management System would be advantageous) 
  • Demonstrated organisational and time management skills, ability to plan and prioritise workload 
  • Well-developed interpersonal and communication skills with the ability to collaborate, coach and influence managers 
  • Ability to analyse, collate and present summary information and recommendations to management 
  • Attention to detail 

You should also let us know if you have these other great skills: 

  • An understanding of the disability sector, specifically the National Disability Insurance Scheme (NDIS) Practice Standards and Quality Indicators, and how they apply to NDIS Providers 
  • Auslan skills, or willingness to learn 
  • Microsoft SharePoint skills 

About Us

Deaf Connect is the largest whole-of-life service provider for Deaf, Deafblind and hard of hearing Australians, with offices across Queensland and NSW, as well in Adelaide, Melbourne and Darwin.   
We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

We offer an attractive benefits program including: 

  • Salary packaging, enabling you to make huge savings on tax and maximise your pay 
  • Flexible working arrangements, including working from home options 
  • Discount membership to gyms and facilities throughout Australia 
  • Free annual flu vaccinations 
  • Free comprehensive online learning portal 
  • Financial support to learn Auslan and gain nationally recognised qualifications through our own Registered Training Organisation 
  • Free financial wellness support through our default super fund 

Join our innovative, collaborative and supportive team and know that your contribution is making a difference to the lives of Deaf and hard of hearing Australians. 

How to Apply

Please submit your application by emailing hr@deafconnect.org.au. Applications close Monday 6th of February 2023.

To apply you must submit the following:    

  • Either a Cover Letter or Auslan recording outlining how your skills and experience meet the position requirements as outlined in the position description (no more than 1.5 pages or 5 min Auslan recording)   
  • An up-to-date resume including your name, contact details, employment history and qualifications.    

Position Description

If you have further questions about the opportunity, please do not hesitate to contact our friendly People and Culture team on hr@deafconnect.org.au

Deaf Connect is an equal opportunity employer. The successful candidate will require a NDIS WC and to provide evidence of Covid-19 vaccination prior to commencement.