Service Development and Information Facilitator (Northern Territory) - Deaf Connect

About the Role

  • Relocation Assistance Available
  • NFP Salary Packaging
  • Work Life Balance (Permanent Part-time Position)

This exciting opportunity will see you proactively involved in identifying service requirements for the Deaf and hard of hearing community in the Northern Territory. If you are passionate about creating impact on the lives of Deaf and hard of hearing Territorians, this could be the perfect next step for you.

Working in conjunction with our Information Services team, you will be proactive in identifying service requirements for Deaf and hard of hearing Territorians and families. This will be done via both formal and informal supports through direct service delivery and/or the provision of Community Access (and information and referral services).

About You

In your application, let us know that you have these key skills/experience:

  • Demonstrated experience in working with Information and Referral Services
  • Fluency in Auslan
  • Knowledge of Deaf culture and community
  • Experience in provision of human service
  • Strong relationship building, communication and interpersonal skills
  • Understanding of privacy and confidentiality issues
  • Ability to work with minimal supervision and in a team environment remotely
  • Positive and flexible attitude
  • Full Drivers Licence

It would also be advantageous if you have:

  • Qualifications in Human Services or other Community Services discipline
  • Understanding of relevant disability services legislation
  • NDIS work experience and understanding of the NDIS Code of Conduct

About Us

Deaf Connect is a newly formed organisation, born through the merger of two of Australia’s largest Deaf support organisations – Deaf Services and the Deaf Society – and the transfer of services in South Australia.

Deaf Connect is the largest whole-of-life service provider for Deaf, Deafblind and hard of hearing Australians, with offices across Queensland and NSW, as well in Adelaide, Melbourne and Darwin.

We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

We offer an attractive benefits program including:

  • Salary packaging, enabling you to make huge savings on tax and maximise your pay
  • Flexible working arrangements, including working from home options
  • Discount membership to gyms and facilities throughout Australia
  • Free annual flu vaccinations
  • Free comprehensive online learning portal
  • Financial support to learn Auslan and gain nationally recognised qualifications through our own Registered Training Organisation
  • Free financial wellness support through our default super fund

Join our innovative, collaborative and supportive team and know that your contribution is making a difference to the lives of Deaf Australians.

How to Apply

Please submit your application by emailing

To apply you must submit the following:

  • Either a Cover Letter or Auslan recording outlining how your skills and experience meet the position requirements as outlined in the position description (no more than 1.5 pages or 5 min video)
  • An up-to-date resume including your name, contact details, employment history and qualifications.

Position PD
Apply Now

If you have further questions about the role you can contact Human Resources on

Application closing date: Friday 22 July 2022

Deaf Connect is an equal opportunity employer. The successful candidate will require a NDIS WC and to provide evidence of Covid-19 vaccination prior to commencement.