About the Role

  • Supportive and inclusive environment working for a leading NFP organisation  
  • Fantastic salary packaging benefits  
  • Permanent full-time or part-time role 

Deaf Connect has an exciting opportunity for a passionate Support Coordinator to provide support for Deaf and hard of hearing individuals with NDIS plans to empower and enable them to live independently and maximise their inclusion in community and social events. 

Main responsibilities include: 

  • Intake of clients 
  • Information and referral to internal and external supports or services 
  • Monitoring all supports and services to ensure the customer is receiving a good service. 
  • Preparation and submission of reports to the NDIA when needed. 
  • Preparation of planning meetings with the NDIA. 

 See position description for full details: 

About You

You will need the following to be successful in this role: 

  • Passionate about provision of high quality person centred supports for our Deaf and hard of hearing individuals 
  • Knowledge of the National Disability Insurance Scheme 
  • Lived experience of disability (your own or someone else’s) 
  • Knowledge of the Deaf community 
  • Effective communication and interpersonal skills 
  • Ability to work both independently and as a part of a team 
  • Knowledge of the Disability Inclusion Act 2014 (NSW) and NDIS Code of Conduct 
  • Completed NDIS Worker Orientation 
  • Access to stable internet, and adequate phone reception 
  • Appropriate and safe workspace within home 
  • Fluency in Auslan 
  • NDIS Worker Screening Check (or commitment to obtain this prior to commencement) 

The following would be advantageous, so let us know if you have: 

  • Relevant qualification such as a minimum of Cert IV in Disability Services 
  • Experience in disability service and business management 
  • Excellent communication skills and demonstrated ability to engage with participants, their families and service providers 
  • Good computer skills 
  • Experience working with deaf and hard of hearing people 

About Us

Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language. 

Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.  
We offer an attractive benefits program including:   

  • Salary packaging, enabling you to make huge savings on tax and maximise your pay   
  • Flexibility regarding working arrangements  
  • Discount membership to gyms and facilities throughout Australia   
  • Free annual flu vaccinations   
  • Free comprehensive online learning portal  
  • Free financial wellness support through our default super fund  

How to Apply

Applications Close: Monday 12th February.
Apply now! We may actively review applications and begin interviewing prior to this date. 

 To apply you must submit the following:  

  • Either a Cover Letter or a link to your Auslan video recording outlining how your skills and experience meet the position requirements as outlined in the position description (no more than 1.5 pages or 5 min Auslan video recording)     
  • An up-to-date resume including your name, contact details, employment history and qualifications.  

If you have further questions about the role, you can contact our friendly People and Culture team on [email protected]   

Deaf Connect is an equal opportunity employer. The successful candidate will require a NDIS WC and Blue Card prior to commencement.    

Application Form

Step 1 of 2