Our Services

Community members can get personal support with document translations, information access, referrals to connect with services, and access to technology.  

We offer different types of support to coordinate everything you need to feel connected, represented and supported: Walk-in, Virtual Support, and our Short Term Goals support. 

Community Access sessions are available in person at one of our offices at set times, or through video connection from 9.30am to 12.00pm and 1.00pm to 4.00pm Monday to Friday.  

See below for more details on each.  

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Walk-in Community Access 

In-person assistance with an issue, task or goal. 

Access Deaf support for information access and more at one of our offices. 

Our in-person Community Access Services are currently available in: Cairns, Townsville, Maryborough, Sunshine Coast, Brisbane, Lismore, Sydney, Adelaide and Darwin. 

Learn more
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Virtual Community Access

Convenient online assistance with an issue, task or goal.  

Access Deaf support from anywhere in Australia with our Virtual Community Access service.  

Available Monday to Friday from 9.30am to 12.00pm and 1.00pm to 4.00pm, and can be accessed using video call, email or SMS.  

Learn More
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Short-Term Goals

Available to Deaf, hard of hearing, and deafblind individuals that require support for a short period of time to achieve a specific goal and empower you in various aspects of your lives.

Learn More
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