Contact Finance Team
Please use this form to contact the finance team.
Whether you want to dispute a service related invoice or credit card charge, you can contact our finance team here.
For general enquiries please see below your local office.
Please note that for all Deaf Lottery related enquiries, you will need to email the Deaf Lottery team on deaf.lottery@deafservices.org.au
Complaints and Feedback
To find out more about our Feedback and Complaints process click here, or get in touch using the below details.
Phone: (07) 3892 8500
Fax: (07) 3392 8511
Skype: Our Skype name is ‘Deaf Services Reception’.
In person: At any of our offices, below.
Email: feedback@deafconnect.org.au.
You can also see other avenues for feedback here.
If the feedback or query relates to the purchase of Deaf Lottery tickets, please email deaf.lottery@deafservices.org.au
Our Locations
Head Office
Moorooka
(on Yuggera Country)
Address: 915 Ipswich Road, Moorooka QLD 4105
Email: dsq@deafservices.org.au
Phone: 07 3892 8500
Fax: 07 3892 8511
Postal Address: PO Box: 465, Moorooka QLD 4105
Parramatta
(on Darug Country)
Address: Suite 401, Level 4, 69 Phillip St. Parramatta NSW 2150 – Entry from Horwood Place
Email: info@deafsociety.com
Phone: (02) 8833 3600
SMS: 0427 741 420
Skype: deafsocietyofnsw
Postal Address: PO Box 1300, Parramatta NSW 2124
Interpreter Bookings
Email Us: interpreter.bookings@deafservices.org.au
Call Us: 1300 010 877
SMS only: 0476 857 251
After Hours Emergency Interpreter Bookings
For After Hours Emergency Bookings please contact our after-hours service:
- QLD and NT: 0455 068 500 (call or SMS)
- NSW and ACT: 0412 422 059 (call or SMS)
- VIC and TAS: (03) 9473 1174 (voice or NRS calls)
Regional Office
CAIRNS (ON GIMUY COUNTRY)
Address: 37 Pease Street, Manoora QLD 4870
PO Box 94, Manunda Qld 4870
Phone: 07 4032 3033
Fax: 07 4032 2033
TTY: 07 4032 3033
DARWIN (ON LARRAKIA COUNTRY)
Address: Harry Geise Building, Suite 2, 1 Willeroo Street Tiwi NT 0810
Phone: 07 3892 8549
SMS: 0417 164 679
GOLD COAST (ON BUNDJALUNG COUNTRY)
Address: Office 12, 155 Varsity Parade, Varsity Lakes QLD 4227
Phone: 0472 699 504 (SMS Only)
MACKAY (ON YUWI COUNTRY)
Address: LiveBetter Office 1/97 Victoria Street Mackay QLD 4740
Phone: 07 3892 8549
SMS: 0417 164 679
MARYBOROUGH (ON BADTJALA COUNTRY)
Address: Kathleen Costello Centre, 26 Wilson Street, Maryborough QLD 4650
Phone: 07 4121 5222
Fax: 07 4121 4322
TTY: 07 4121 5222
ROCKHAMPTON (ON DARUMBAL COUNTRY)
Address: CTC Shaping Futures 38 Armstrong Street North Rockhampton QLD 4700
Phone: 07 4927 9409
SUNSHINE COAST (ON GUBBI GUBBI COUNTRY)
Address: 8 Pikki Street, Maroochydore QLD 4558
Phone: 07 5452 9816
TOWNSVILLE (ON BINDAL AND WULGURUKABA COUNTRY)
Address: Suite 3, Level 1, 313 Ross River Road, Aitkenvale, 4814
PO Box 1373, Aitkenvale, 4814
Phone: 07 3892 8549
SMS 0417 164 679
CENTRAL COAST (ON DARKINJUNG COUNTRY)
Address: Gosford Smart Work Hub
28 William Street (located in Imperial Centre Gosford)
Gosford NSW 2250
Email: info@deafconnect.org.au
Phone: 1800 893 855
SMS: 0427 741 420
Skype: The Deaf Society
TTY: (02) 8833 3691
Fax: (02) 8833 3699
HUNTER (ON AWABAKAL COUNTRY)
Address: The Place – Charlestown Community Centre
Frederick St
Charlestown NSW 2290
Email: info@deafconnect.org.au
Phone: 02 4032 5507
SMS: 0481 071 111
Fax: (02) 4929 1404
Postal Address:
The Place: Charlestown Community Centre
81/30 Pearson St, Charlestown NSW 2290
NORTHERN NSW (ON BUNDJALUNG COUNTY)
Address: 22 Conway St
Lismore NSW 2480
Email: info@deafconnect.org.au
Phone: 1800893855
SMS: 1800893855
Skype: The Deaf Society
TTY: (02) 8833 3691
Fax: (02) 8833 3699
CANBERRA (ON NGUNAWAL COUNTRY)
Address: Level 1B
27 Mulley Street
Holder ACT 2611
Email: info@deafconnect.org.au
Phone: 0410 443 770
SMS: 0410 443 770
Skype: The Deaf Society
TTY: (02) 8833 3691
Fax: (02) 8833 3699
SOUTH COAST (ON THARAWAL COUNTY)
Address: Community Gateway
17 Auburn Street
Wollongong NSW 2500
Email: info@deafconnect.org.au
Phone: 1800893855
SMS: 0406 940 899
Skype: The Deaf Society
TTY: (02) 8833 3691
Fax: (02) 8833 3699
MELBOURNE (ON WURUNDJERI LAND)
Address: 49 Agnes St, East Melbourne VIC 3002
Email: info@deafconnect.org.au
ADELAIDE (ON KAURNA LAND)
Address: Adelaide Office –
200 South Rd, Mile End, 5031
Email: info@deafconnect.org.au
