The Certificate III in Individual Support (Ageing and Disability) will give you the skills and knowledge to provide client-centred support to deaf people who may require support due to ageing, disability or some other reason, in the community, home or residential care setting.
You will gain a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide client-centred support.
To get an idea of our next course’s locations, days and times, we suggest you look at the Program Factsheets in the ‘Course Documents’ tab.
Use the tabs below to toggle through the various categories of information.
CHC33021 – Certificate III in Individual Support (Ageing and Disability) is made up of 15 units that you will need to successfully complete in order to attain your qualification.
Core units:
Group A: AGEING Specialisation
Group B: DISABILITY Specialisation
More information about this qualification and its units can be found on training.gov.au.
This course is delivered online only (live virtual classroom via Zoom).
Classes will be 5 hours per week (split into 2.5 hours over 2 evenings). You will also be expected to watch a 1-hour pre-recorded video each week before your class.
The online class sessions are timetabled in your Course Guide (see below). Outside this time, students are also expected to set aside approximately 25 – 30 hours per week for individual study, online learning, your own review of information from class activities, research and preparation of assessments, and on-the-job learning.
This course is delivered in English. Deaf Connect will provide Auslan interpretation for all weekly classes and video lectures, weekend workshops, and any planned assessment catch-up days.
Deaf Connect may also make reasonable adjustments to accommodate students with disability, where possible. The adjustment made will be determined on a case-by-case basis after assessment of the individual need(s) of the student.
You can find more information in our Support Services Policy or in our Student Handbook.
Upon successful completion of the course, you should be able to:
Your enrolment in the course does not guarantee that you will successfully complete or that you will obtain a particular employment outcome where it is outside of Deaf Connect’s control.
You must have successfully completed all units in order to be issued with an AQF [Australian Qualifications Framework] certification documentation for CHC33021 – Certificate III in Individual Support (Ageing and Disability).
There are no occupational licensing, certification or specific legislative requirements applicable to this qualification at the time of publication on the National Register.
However, work placement facilities may require you to have some or all of the following:
You can find more information in the Course Guide in the ‘Course Documents’ tab.
The duration of this course is over two semesters – 27 weeks:
This course is delivered in English by hearing trainers, and Deaf Connect will provide Auslan interpretation throughout the duration of the course. See Support Services for further information.
Students will be required to attend two (2) Weekend Workshops during this course. The location of these workshops is yet to be determined and will be confirmed upon review of the enrolments received.
The first Weekend Workshop will take place from Saturday, 22nd February 2025 to Sunday, 23rd February 2025.
The second Weekend Workshop will take place from Saturday, 10th May 2025 to Sunday, 11th May 2025.
Note:
The Weekend Workshops are not included in your course fees. These workshops form part of your course, and your attendance is required to complete the practical components of your assessment tasks.
The Weekend Workshops are not residential, so you are responsible for sourcing, coordinating and subsidising your own travel and accommodation for these weekends.
To achieve this qualification, you must complete at least 120 hours of work placement, performing direct support work in both an aged care and a disability organisation. Given the dual specialisation of Ageing and Disability, your work placement must provide access to both elderly clients and clients with disabilities.
Your current employment status in the industry will determine the number of work placement hours you will be required to complete as part of this course.
Existing worker
If you are already working in the industry and have access to both elderly clients and clients with disabilities, you will need to provide us with some evidence (see Enrolment Documents below). We will assess the evidence you provided to determine if your existing work can count towards the 120 hours of work placement, and you may not be required to volunteer additional time outside of your usual work.
Non-existing worker
If you are not currently working in the industry, you must find a suitable facility/organisation and have it approved by Deaf Connect. Whilst Deaf Connect will assist where possible, this support is not guaranteed. Your work placement should commence after the successful completion of all your units (approximately July 2025).
You need to have access to the following:
Note:
Our Learning Management System (Moodle) is not easily accessible from smart phones or tablets and is best accessed on a laptop or desktop computer. Due to the way our courses are structured, the Moodle App for either Apple or Android is NOT SUITABLE for studying Deaf Connect courses. You are at risk of not seeing all learning materials in full when attempting to access them via a mobile phone or tablet.
For blended courses, laptops are preferred rather than phones or tablets and you may need to hotspot from your phone. For online only courses, you MUST use a laptop or desktop computer and your screen must be of adequate size (about 23” – 24”) in order for you to clearly see your trainer and classmates. We recommend you use two monitors: one for the PowerPoint and one for your Zoom class.
Email is the primary means by which we will contact you about your course, e.g. to confirm a course once minimum enrolment numbers are achieved, or cancel if we do not receive enough enrolments.
Please ensure you enter your email address correctly at the time of enrolment.
Please also monitor your Junk folder for emails from Deaf Connect. If you do not receive an email about your course by at least the day before the scheduled start date, please contact us.
Government funding is available in certain states for students who meet specific eligibility criteria.
*Note: Concessional fee applies to students who are eligible for funding and can demonstrate that they receive specified Commonwealth Government welfare benefit or allowance.
**Note: Fee free training applies to students who are eligible for funding and can demonstrate that they fall into one of the following categories:
Depending on your previous qualifications and personal circumstances, your fee may also be different to the fee shown above.
The Weekend Workshops are not included in your course fees. These workshops form part of your course, and your attendance is required to complete the practical components of your assessment tasks.
You can find more information in our Fees and Refunds Policy or in our Student Handbook.
CERTIFICATION DOCUMENTATION WILL NOT BE ISSUED UNTIL ALL FEES HAVE BEEN PAID.
Government funding is available in certain states for students who meet specific eligibility criteria.
*Note: The minimum age for students to enrol in South Australia is 16 years of age.
The Weekend Workshops are not included in your course fees. These workshops form part of your course, and your attendance is required to complete the practical components of your assessment tasks.
You can find more information in our Fees and Refunds Policy or in our Student Handbook.
CERTIFICATION DOCUMENTATION WILL NOT BE ISSUED UNTIL ALL FEES HAVE BEEN PAID.
The Weekend Workshops are not included in your course fees. These workshops form part of your course, and your attendance is required to complete the practical components of your assessment tasks.
You can find more information in our Fees and Refunds Policy or in our Student Handbook.
CERTIFICATION DOCUMENTATION WILL NOT BE ISSUED UNTIL ALL FEES HAVE BEEN PAID.
For detailed information about this course, you can access the Course Guide below:
The Student Handbook contains information about Deaf Connect’s obligations towards our students, information about students’ rights and obligations towards Deaf Connect, as well as links to the relevant policies.
You are required to read and understand our Student Handbook prior to enrolling into this course.
FUNDING ELIGIBILITY EVIDENCE
In order for Deaf Connect to assess your funding eligibility, you will need to provide some evidence along with your Enrolment Form.
Proof of ID in the form of one of the following:
Proof of residency or employment in the form of one of the following:
If relevant, proof of disability in the form of one of the following:
Note (students in ACT and NSW):
The documents you provide must be a copy of the original which has been sighted and signed by an Approved Witness within the last twelve (12) months. For a list of Approved Witnesses, please visit the Attorney-General’s Department page.
Note (students in NSW):
As part of the enrolment process, you will also need to submit a completed Consent to use and disclosure of personal information form. You can download and complete this form in advance, so you have it ready to be uploaded with your online Enrolment Form.
Note (students in SA):
As part of the enrolment process, you will also need to submit a completed Agreement Form – Collection and Use of Personal Information form. You can download and complete this form in advance, so you have it ready to be uploaded with your online Enrolment Form.
WORK PLACEMENT EVIDENCE (FOR EXISTING WORKERS)
In order for Deaf Connect to assess if your current work can count towards the 120-hour work placement requirement for this course, you will be asked to provide an official job description on your organisation’s letterhead for assessment.
UNIQUE STUDENT IDENTIFIER (USI)
From 1 January 2015, Deaf Connect can be prevented from issuing you with a nationally recognised VET qualification or statement of attainment when you complete your course if you do not have a Unique Student Identifier (USI).
In addition, we are required to include your USI in the data we submit to NCVER. If you have not yet obtained a USI you can apply for it directly at https://www.usi.gov.au/students/create-your-usi/ on computer or mobile device.
You may already have a USI if you have done any nationally recognised training. It is important that you try to find out whether you already have a USI before attempting to create a new one. You should not have more than one USI. To check if you already have a USI, use the ‘Forgotten USI’ link on the USI website at https://www.usi.gov.au/faqs/i-have-forgotten-my-usi/.
COURSE CONFIRMATION
Courses will only be confirmed once minimum enrolment numbers have been reached. Students will receive a confirmation email confirming that their course is going ahead, which they should wait for before committing to any affiliated expenses like childcare or travel.
The below is the course offering for S2, 2024 and its associated Program Factsheet.
Students considering enrolling in a course must read and are strongly encouraged to download the Program Factsheet for their course.
Note: The below offering(s) may be subject to change.
Online Students
Note for online offerings: Please make note of the time zone of the class you choose to enrol in. The time zone is indicated in brackets at the end of each course offering’s description. A table with example times for each state is located under the Upcoming Enrolments section below, and also in your Course Guide.
There will be no course offerings for CHC33021 – Certificate III in Individual Support (Ageing and Disability) in Semester 1, 2025.
If enrolling in an online class, please make note of the time zone of the class you choose to enrol in. The time zone is identified in brackets at the end of each course offering’s description. You can also check our time zone calendar below by clicking the “view time zone calendar” button.
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