Published on: 22nd October 2025
This is Auslan90 – Deep Dive, produced by Deaf Connect, supported by SBS.
In addition to our Daily news, Deaf Connect produces ‘deep dive’ videos which provide more detail and context to the biggest stories of the week.
Today’s deep dive focuses on the ‘Optus Outage’.
Optus has faced major outages recently – including one in NSW and others across WA, NT, and QLD – affecting thousands of people and blocking some from calling triple-zero (000) in emergencies. The failures are raising serious concerns, with reports that missed emergency calls were linked to four deaths.
Australia’s telco watchdog is now investigating how the network failed and why emergency calls didn’t go through. Meanwhile, political leaders and experts are questioning who should be responsible for ensuring 000 calls always work – and how outages are reported and fixed fast.
Watch the video to learn more.
This project is funded by the Federal Government Department of Social Services Information, Linkages and Capacity Building (ILC) program.
Your feedback on Auslan90, the news we cover and the format will help Deaf Connect better understand the demand for accessible news, and potentially expand the program beyond the pilot, so please provide any feedback in English or Auslan to [email protected]
