How to Improve Communication and Create a More Inclusive Environment

Communication is the cornerstone of human interaction, allowing us to connect, share ideas, and form meaningful relationships. However, for individuals who are Deaf or hard of hearing, there may be some barriers to communication. To bridge this gap and foster inclusive environments, it is essential for society to embrace effective methods of communicating with the Deaf and hard of hearing community.

Immediate steps you can take to improve communication:

• When talking, ensure that you are making eye contact.
• Get the other person’s attention before you speak – tap them on the shoulder, patiently wait for their attention or make eye contact.
• Keep your hands away from your face. Avoid eating or drinking while talking.
• Be prepared to write things down if necessary.
• Repeat or rephrase if needed.
• Speak clearly, slowly and naturally, avoid yelling.
• Communicate in an environment that is free of distractions. This includes background noise and visual distractions.
• Be patient.
• Practice turn-taking. Don’t speak over other people.

Next steps

The steps above are a great starting point for clear communication. If you’re looking to learn more about creating an inclusive environment for Deaf and hard of hearing people sign up to our Deaf Awareness Training program here.