Published on: 6th November 2024
Just like how you video call or message family or friends who live in another city, you can access support from our Community Access staff via our Virtual service.
We have staff available to give you convenient online support from Monday to Friday 9:30am to 12pm and 1pm to 4pm.
If you need to speak to a specific staff member, you can secure a video call appointment with them by emailing us at [email protected]
Learn more about Virtual Community Access below.
Video Transcript:
Hi there, I’m Andrew Green and this is my sign name. My job within Deaf Connect is as a community team leader. My job entails looking after not only my team but client services. My main focus is community access and the service we provide there, as well as project development on a virtual basis. So community access covers a whole array of services, NDIS, over 65s, if a family has a Deaf member, we can assist them.
So there’s all sorts of supports that you might need. If you have a complaint against a hospital or the police, or if you feel like that you have got barriers to access within any government departments or any businesses out there, public or private, we’re here for you. If you can’t make a phone call, we can support you and ring you on your behalf with you in the room. If you receive correspondence that’s written in English and need it translated into Auslan, that’s what we’re here for too. If you find the general barriers in the community, feel free to contact us and we can talk to you about it and refer you to the right place or help you find a solution. Another way to access our service via a virtual platform. Anywhere you are in Australia, you can contact us and our team will support you and have a conversation virtually on your mobile phone, your iPad, PC, laptop, whatever it might be.
So just highlighting how amazing community service is and all the services we provide and how you can access us. Everything is always confidential. We have very strict guidelines adhere to. The government sent us any information whatsoever. Feel free to contact us, we are here to support you.
