Walk-in Community Access

Get in-person support from your local Community Access staff member. Our staff have the local connections and experience to support you in a wide variety of cases, including for individual advocacy.

Community Access is available at specific times during the week at several locations across Queensland and New South Wales, as well as in Adelaide and Darwin. Click the drop downs for times and locations for Community Access walk-ins.

Support is also available online, via our Virtual Community Access service.

Walk-in Locations

Address: Harry Geise Building, 1 Willeroo Street, Tiwi
Community Access hours:
• Thursdays – 1.00pm to 4.00pm
• Or by appointment
Staff: Cara Cogo

Address: 915 Ipswich Rd, Moorooka
Community Access hours:
• Tuesdays – 9.30am to 12.00pm & 1.00pm to 4.00pm
• Or by appointment
Staff: Andrew Green

Address: 37 Pease Street, Manoora
Community Access hours:
• Tuesdays – 9.30am to 12.00pm
• Thursdays – 1.00pm to 4.00pm
• Or by appointment
Staff: Callie Rigby
Address: 12/155 Varsity Parade, Varsity Lakes
Community Access hours
• By appointment only
26 Wilson Street, Maryborough
Community Access hours:
• Monday – 10.00am to 4.00pm
• Wednesday by appointment

Staff: Erin Harris

Address: Kon-Tiki Business Centre Tower 2, Level 1, Suite 101, 55 Plaza Parade, Maroochydore QLD 4558
Community Access hours:
• Walk-in: Thursdays – 9.00am to 1.00pm
• Fridays – 1.00pm to 4.00pm
• Or by appointment
Staff: Lisa Kingdom (replacing Erin Harris)
Address: Toowoomba Library, Cnr Herries and Victoria Street, Toowoomba
Community Access hours (By appointment only):
• Every 2nd and 4th Thursday – 10.30am to 4.00pm
Staff: Andrew Green
Address: Suite 3, Level 1, 313 Ross River Road, Aitkenvale
Community Access hours:
• Mondays – 9.30am to 12:00pm
• Thursdays – 9:30am to 12:00pm
• Or by appointment
Staff: Michelle Seach (replacing Rachelle Ridden).
Address: Suite 401, Level 4, 69 Philip Street, Parramatta
Community Access hours (or by appointment):
• Monday – 1:00pm – 4:00pm
• Wednesday – 1:00pm – 4:00pmStaff: Andrew Niklaus and Gareth Kelaart
Community Access hours (or by appointment):
• Once a month on the last Tuesday of the month from 9am – 4pm
Staff: Simon Mahony
Address: Dashworks, 63 Ridley Street, Charlestown NSW 2290
Community Access hours:
• by appointment only, contact [email protected] to make a booking.
Address: 200 South Road, Mile End, 5031
Community Access hours (or by appointment):
• Monday – 9:00am – 12:00pm
• Friday – 9:00am – 12:00pm
• Fortnightly on Tuesdays – 11:00am – 2:00pm @ Plympton RSL
Staff: Stella Gardner