Coordinator – RTO Quality

Deaf Connect are seeking an experienced Coordinator, RTO Quality to join the Education team to ensure all aspects of quality management is up to date across the RTO. 

The Coordinator, RTO Quality role will ensure that Deaf Connect’s Registered Training Organisation (RTO) meets all quality and compliance obligations under ASQA’s Standards for RTOs 2015 and quality standards under ISO 9001: Quality Management Systems. Under the direction of the Team Leader, Quality and Compliance, this role will work with other members of the RTO team to be accountable for the key phases of the student experience. 

If you have quality experience, pride yourself on your attention to detail and time management skills, have a positive and flexible attitude, we would love you to apply!  

Main responsibilities of the role include: 

• Coordinate and maintain validation and moderation activities 
• Maintain the trainer profiles and currency, report training needs to Team Leaders 
• Oversee the RTO’s compliance framework to ensure adherence to the Standards for RTO’s 2015 and the AQTF 
• Ensure compliance against, the key phases of the student experience including marketing, enrolment, student progression, training and assessment and completions, 
• Support with maintenance of RTO scope of registration including qualification updates, extensions of scope and funding applications, 
• Review and update current policies, procedures and work instructions across all aspects of RTO operations to ensure compliance against ASQA Standards for RTOs, 2015, 
• Deliver professional development sessions to trainers and administration staff to enhance the capabilities in the RTO.