Book an Auslan interpreter with Deaf Connect

How to book an Auslan interpreter

Our team is here to help Australia-wide and here is how you can book an Auslan interpreter in four steps:

1. Tell us the details: Share the date, time, location and type of appointment or event.
2. Let us know your preferences: Tell us about any communication preferences or additional accessibility requirements.
3. We’ll find the right interpreter: We match your Auslan interpreter booking with someone who best suits your needs.
4. Receive your booking confirmation: We confirm your booking and provide all the details before your appointment.

Contact Us To Book

Urgent or After Hours Interpreting

If you need to book an interpreter outside our office hours, you can get in touch with our team through call or SMS. Please note that our interpters are not able to connect you with emergency services such as the poice, fire, or ambulance. If you are in a life-threatening emergency situation you can make a call to emergency services using the National Relay Service (NRS). More info about using the NRS for Emergency Services here.

For urgent bookings outside of office hours, please contact our after-hours service:

• QLD and NT: 0455 068 500 (call or SMS)
• NSW, ACT, Vic & Tas: 0412 422 059 (call or SMS)
• SA and WA: 0417 233 369 (call or SMS)

All customers of Deaf Connect Interpreting Service agree to adhere to our Terms and Conditions upon booking. Click Here to read the full details. 

Auslan interpreters across Australia

Deaf Connect can help you access a qualified Auslan interpreter throughout Australia. We provide interpreting services across metropolitan, regional and remote communities, making it easier to access communication support wherever it is needed.

Face-to-face interpreting is available in most Australian cities and regions, such as:

• Auslan interpreter Sydney
• Auslan interpreter Melbourne
• Auslan interpreter Brisbane
• Auslan interpreter Perth
• Auslan interpreter Adelaide
• Auslan interpreter Townsville
• Auslan interpreter Cairns
• Auslan interpreter Wollongong
• Auslan interpreter Central Coast
• Auslan interpreter Newcastle
• Auslan interpreter Gold Coast
• Auslan interpreter Mackay
• Auslan interpreter Northern Rivers
• Auslan interpreter Blue Mountains
• Auslan interpreter Darwin
• Auslan interpreter Geelong

If you’d like to learn more about our interpreters who work in your local area, please visit our interpreter gallery below.

Interpreter Gallery

How much does an Auslan interpreter cost?

The Auslan interpreter cost depends on the type of booking, so there isn’t a one-size-fits-all price. Your Auslan interpreter hourly rate may vary based on:

• Booking duration.
• The type of appointment or event.
• How much notice is provided.
• Whether interpreting is delivered on-site or online.
• Any travel requirements where applicable.

There are several funding options that may help cover the cost of interpreting. This includes NDIS funded Auslan Interpreting for eligible NDIS participants accessing interpreting services, employer-funded workplace bookings through the Employment Assistance Fund (EAF), and government-funded services like the National Sign Language Program (NSLP) which provides free interpreting for Deaf Seniors. To learn more, visit our NDIS and funding pages to uncover the best option for your booking.

Contact Us To Book

FAQs

How do I book an Auslan interpreter?

Booking an Auslan interpreter is easy. Simply provide the date, time, location and type of appointment, along with any communication preferences or additonal accessibility requirements. We’ll match your booking with a suitable interpreter and confirm all the details before your appointment.

How much does an Auslan interpreter cost?

The cost of an Auslan interpreter depends on your booking. Factors such as the appointment type, duration, location and whether the service is delivered on-site or online all influence pricing.

Does NDIS cover Auslan interpreting?

Eligible NDIS participants may be able to access Auslan interpreting through their NDIS funding. Employer-funded bookings, government-funded services and other funding arrangements may also be available depending on your circumstances.

Can I book an Auslan interpreter online?

Yes. Video Remote Interpreting (VRI) is available across Australia and provides a practical option for many medical, workplace, education and community appointments.

How much notice do you need to book an interpreter?

We recommend booking as early as possible to give us the best chance of securing your preferred interpreter. By booking as early as possible, you also help us to better support Deaf individuals needing access to an Interpreter in an critical situation such as in the Emergency Department. If you need an interpreter urgently, we’ll do our best to accommodate same-day and short-notice requests where possible.

For Service Providers

If you are a service provider, business or medical centre booking interpreters on behalf of an eligible client, you you must register your organisation on the booking platform before contacting Deaf Connect to make an appointment for the first time. 

Once registered, you will receive a booking code. Please quote this each time you book an interpreting or captioning service.

If you are in a hospital, the hospital must book an interpreter through their approved systems. More information about this here: [LINK]

Make a booking

Please contact our bookings team to book an interpreter. You can contact us in many ways –

• SMS Only: 0476 857 251
• FaceTime: 0407 647 591
• Call: 1300 773 803
• Email: [email protected]
• Book Online: https://bookings.deafconnect.org.au/

 

All customers of Deaf Connect Interpreting Service agree to adhere to our Terms and Conditions upon booking. Click Here to read the full details. 

Download our ‘How to Book‘ Flyer here or Bookings & VRI Instructional Guide for help using Skype or Zoom.